Privacy Policy.

Our commitment

Cleveland Concrete respects your privacy. This policy explains what information we collect through 417springfieldmoconcrete.com, how we use it and the choices available to you.

Information we collect

When you request an estimate, we may collect:

• Your name and telephone number
• Your email address, if provided
• Your property address or city
• The type of concrete project you are considering
• Project measurements, timing, access information and other details you provide

We may also receive information you provide during telephone calls, emails, estimates, site visits or other communications with Cleveland Concrete.

Information collected automatically

Our website host and service providers may automatically collect limited technical information, including your Internet Protocol address, browser and device type, pages visited, visit date and time, referring website, and website performance or security information.

We may use cookies or similar technologies when necessary for website operation, security, performance and analytics. You can control cookies through your browser settings.

How we use your information

We may use your information to:

• Respond to estimate requests and call you about your project
• Schedule site visits or appointments
• Prepare estimates and project proposals
• Provide and manage requested services
• Maintain project and business records
• Improve our website and customer service
• Protect against spam, fraud or misuse
• Comply with applicable legal obligations

Providing your telephone number authorizes Cleveland Concrete to call you regarding your request or project. Cleveland Concrete does not use text messaging for customer communication.

How we share information

We do not sell or rent your personal information.

We may share information when reasonably necessary with website hosting and form-processing providers; email, scheduling, estimating and customer-management providers; contractors assisting with your requested project; professional advisers or insurers; government authorities when required by law; or a successor business in connection with a sale, merger or transfer of business assets.

Information retention

We retain personal information for as long as reasonably necessary to respond to your request, provide services, maintain business and warranty records, resolve disputes, and comply with legal, tax, insurance or accounting requirements.

Information security

We use reasonable administrative and technical measures to protect the information we receive. However, no website, email system or method of electronic storage can be guaranteed to be completely secure.

Your choices

You may contact us to ask what personal information we maintain about you, request correction of inaccurate information, request deletion of your information, or ask us to stop using your information for future communications.

Some information may need to be retained for completed projects, contracts, warranty records, accounting obligations, legal compliance or dispute resolution.

Children’s privacy

This website is intended for property owners and people seeking concrete services. We do not knowingly collect personal information from children under 13.

Third-party websites

Our website may contain links to websites operated by other businesses or service providers. Cleveland Concrete is not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this policy when our website, services or legal obligations change. The updated version will be posted on this page with a revised effective date.